Online CoachingTerms & Conditions
Last updated: 2026
The service
Shape Your Body provides online strength and Pilates coaching: a personalised programme, weekly check-ins, nutrition and habit guidance, and messaging with your coach through this app. Coaching is remote and is not a substitute for medical advice.
Applying and approval
Membership begins only once your application is reviewed and approved by the coach. We may decline an application where coaching would not be appropriate or safe.
Payment and renewal
Memberships are £150 per month, billed in advance through Stripe, and renew automatically on the same date each month until cancelled. Prices may change with at least 30 days' notice.
Cancellation and refunds
You can cancel at any time from the Account screen. Cancellation takes effect at the end of the current billing month and you keep access until then. Part-months are not refunded except where required by law.
Health and safety
You confirm that the health information you provide is accurate and that you are fit to exercise. Stop training and seek medical advice if you feel unwell or experience pain. You train at your own risk, and we are not liable for injury arising from ignoring guidance or withholding relevant health information.
Your account
Your login is personal to you. Programmes, videos and materials are for your own use and may not be shared, resold or published.
Ending your membership
We may end a membership where these terms are broken, payment fails repeatedly, or coaching is no longer appropriate. Any unused paid time will be refunded in that case.